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Support

Contact Us

We're here to help with questions about orders, accounts, finisher applications, or anything else. We aim to respond to all inquiries within 2 business days.

Email

support@needlepointfinish.com

Responses within 2 business days, Monday–Friday.

Common questions

I have an issue with my order

Email us with your order number and a description of the issue. For disputes about a finished piece, please include photos.

I'm a finisher and need help with my profile

Email us with your account email and we'll help you get set up.

I want to report a problem with a finisher

Please email us directly. All reports are reviewed confidentially.